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Receptionist

  • Ref: 285676
  • Type: Option-to-Hire
  • Location: New York, NY
  • Industry: Legal Services
  • Job Level: Experienced Non-Manager
  • Pay: $18.00 - $20.00/hr.

Opportunity Description

We are currently looking for someone to fill an opening we have as a Receptionist in New York City. This is a temp to perm role for a legal services company that has had many years performing outstanding service to their clients.

2 shifts available: Monday through Friday: 7am-3pm or 5pm-12am

Job Duties

  • Greeting, announcing, and escorting arriving clients to their destination within the Firm.
  • Answering telephones using a web-based attendant console server, effectively dispatching incoming calls to individuals within the Firm, taking messages following Firm greeting standards.
  • Creating and generating domestic and international transportation reservations with various car companies and their affiliates.
  • Communicating air travel requests to the Firm’s travel agency.
  • Assisting senior management with conference calls using the Firm’s conferencing service provider for international and domestic calls.
  • Assisting the Firm’s Events And Conference Services department by booking conference rooms and ordering catering for in-house meetings.
  • Assisting with special projects and events.
  • Performing various clerical duties such as dispatching facility requests, distributing faxes and checking desk supply inventory.
  • Keeping abreast of all department communications regarding emergency procedures, call handling instructions and car preferences for senior management.
  • Developing and fostering relationships among all service areas of the Firm.
  • Attending all quarterly meetings, trainings, and refresher sessions.
  • Ensuring an organized and welcoming reception area.
  • Providing courteous and professional service to guests upon arrival.

Education

  • Bachelors degree preferred.

Experience & Skills Required

  • 3-5+ years of experience working within a corporate reception or guest services environment.
  • Knowledge and experience with electronic telephone equipment.
  • Knowledge of Microsoft Word. 
  • Excellent verbal and written communication skills with a proper command of the English language.
  • Ability to answer a high volume of telephone calls on multiple lines.
  • Ability to obtain and administer accurate information, such as names, addresses, and telephone numbers.
  • Service-oriented thinker who works well in a team setting.
  • Ability to work well under pressure and maintain a professional composure in all circumstances.
  • Excellent interpersonal skills with a high degree of integrity and confidentiality.
  • Maintains a professional and polished appearance with a warm and welcoming demeanor.
  • Ability to work overtime as needed.
  • Flexible with changing environments.
  • Willingness to learn and demonstrates a strong commitment to providing the best possible experience for visitors and clients.
  • Adheres to all Firm and Reception operating procedures and policies.