Accounts Receivable
- Ref:
288066
- Type:
Long Term Contract
- Location:
New York, NY
- Industry:
Security Services
- Job Level:
Experienced Non-Manager
- Pay:
Negotiable
Opportunity Description
The Accounts Receivable Clerk is responsible for providing outstanding customer service in the process of collecting outstanding and current consumer debt, assisting with customer refunds, processing and reviewing account adjustments, and resolving any/all client discrepancies and short payments. The position functions in a fast paced dynamic environment and will serve as a critical direct link to the division’s customer base. The incumbent will also be responsible for complying with the Company’s Credit and Collections policies and procedures and executes goals to maximize cash flow and sales while minimizing bad debt losses.
Job Duties
- Responsible for monitoring and maintaining assigned accounts and ensuring that all outstanding debt is monitored, tracked, worked on a daily basis including but not limited to contacting customers via phone and in writing where necessary, making account adjustments, ensuring that all small balance write offs are done in compliance with division/Company standards and processing credit memos.
- Will be accountable for reducing delinquency for all assigned accounts and making recommendations regarding assigned accounts to both finance department and Customer Service/Sales.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.
- Complete necessary weekly and monthly reporting to direct supervisor, create monthly delinquency notices and process monthly credit memos.
- Ensure that phone calls are made daily to all customers to ensure they are properly educated regarding their outstanding balances and in the process of completing these calls provide an outstanding level of customer service.
Experience & Skills Required
- Looking for a minimum of 1 year of prior collections experience.