Job Description

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Customer Support Specialist

Ref: 303885
Type: Option-to-Hire
Location: Danbury, CT

Industry: Manufacturing Warehousing / Industrial Software
Job Level: Experienced Non-Manager
Pay: $24 - $26

Opportunity Description

Our client, a growing manufacturing corporae headquarters, is hiring for a Customer Support Specialist in Danbury, Connecticut. This is a fantastic opportunity to work with a great team and in a fun atmosphere. The position is option-to-hire and offers between $24-$26/hour, depending on experience, as well as a bonus.

HumanEdge Perks:

Weekly direct deposit
Referral bonus program
24/7 support before, during and after your assignment
Additional benefits available once qualified

Job Duties

As the Customer Support Specialist, you will:

Handle heavy call volume- assisting customers
Be able to work in a fast paced, high volume customer service environment.
Interact with various departments
Perform order entry in SAP
Create and respond to a high volume of emails

Education

Education:

High School Diploma

Experience & Skills Required

Qualifications:

Prior customer service experience
Manufufacturing experience preferred
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a fast paced environment
Knowledge of Microsoft Office Suite
SAP is highly desired