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IT Support Specialist

  • Ref: 304070
  • Type: Option-to-Hire
  • Location: Fairfield, NJ
  • Industry: Pharmaceuticals
  • Job Level: Junior
  • Pay: Negotiable

Opportunity Description

Our client is hiring for an IT Support Specialist in Fairfield, New Jersey. In this option-to-hire role, you will be responsible for the support of the IT Infrastructure at two locations in NJ. Support includes monitoring of backups, network connectivity and speed, phone systems, end-user lap, tops and desktops. This role will be responsible for evaluating employee requests for hardware, software, end-user computer initial setup, shared storage authorizations and documentation and support of laboratory equipment.

HumanEdge Perks:

  • Weekly direct deposit
  • Referral bonus program
  • 24/7 support before, during and after your assignment
  • Additional benefits available once qualified

 

Company Information

Industry:

  • Pharmaceuticals

Job Duties

As the IT Support Specialist, you will:

  • Support IT Infrastructure at the US locations 
  • Monitor Server performance and disk space, Databases, Software and backups per local requirements.  
  • Support the corporate Active Directory.
  • Support the network, WIFI, and phone systems.
  • Perform end-user laptop and desktop initial setup and on-going issue resolution.
  • Help with shared storage authorizations and documentation and execution of GMP tests per QA direction
  • Support lab equipment software and hardware issues with the assistance of hardware/software manufacturer

Education

Education:

  • 2-year degree or Certificate in Information Technology

Experience & Skills Required

Qualifications:

  • 2+ years of experience with IT Infrastructure support including end-user issue resolution, email support, network support, phone system maintenance 
  • Proven track record of success with IT support
  • Experienced with monitoring, security, and issue resolution of software and hardware