Job Description


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Assist. Director Research Managemen...

  • Ref: 306167
  • Type: Direct Hire
  • Location: Bronx, NY
  • Industry: Healthcare
  • Job Level: Senior
  • Pay: $150,000.00 - 160,000.00

Opportunity Description

The Assistant Director is responsible for overseeing and directing the delivery of technology solutions to fulfill Clinical Trial and Research Management System (CTRMS) infrastructure needs and all its related interfaces across various Montefiore IT systems. The Assistant Director works closely with the Assistant Directors of other areas of research management (Office of Clinical Trials, Office of Human Research Affairs, Epic Research, etc.) and evaluates requests and proposals for new system requirements, upgrades, new interfaces, enhancements, and other opportunities to integrate the CTRMS with other IT infrastructure. The Assistant Director applies technical and business knowledge to provide guidance to the team and develops Quality Assurance (QA) initiatives to ensure system and data integrity. He/she is required to employ project management methodology to ensure the successful delivery of project-based work. The Assistant Director ensures the delivery of outstanding client service and contributes to the organization’s mission of utilizing information technology to improve research patient processes.

Company Information

Large Academic and Research Clinical organization located in the Bronx, NY.

Parking is available, excellent benefits in a hybrid environment.

Must be vaccinated for Covid19.

Job Duties

List of Responsibilities:

• Oversee operational issues and provide oversight to ensure the ongoing success of CTRMS.

• Responsible for the delivery of business and technical solutions. Drives and coordinates projects across phases of design, development, implementation, and support.

• Monitor the status and progress of projects and effectively communicate details to the Director.

• Handles the administration of personnel and fiscal issues and manages other related projects on behalf of the Director, as required.

• Proficient in technologies and systems utilized or supported by the team. Perform complex problem and process analysis to develop creative solutions. Provide direction to the team to ensure the solution or service meets the requirements of stakeholders.

• Develop policies and procedures and coordinate with other Assistant Directors to ensure consistency across offices of research management and to implement strategies, processes, and tools to support patient recruitment, regulatory compliance, clinical trial billing compliance, clinical trial performance and quality improvement, and operational efficiencies.

• Build and manage teams of IT professionals and managers.

o Ensure the delivery of excellent client service through effective teams and exercise direction on hiring. Implement team building policies and concepts.

o Responsible for performance management and the professional development of team members. Ensure that employees are empowered to make decisions appropriate for their level and are meeting regularly with assigned managers on work goals and career development plans.

• Oversee the response to requests for proposals from stakeholders. Respond to client inquiries when management involvement is required. Determine the necessary resource level and expand the team as needed.

• Monitor industry standards and trends in clinical trial operations and management to identify gaps/areas of opportunity; develop action plans to address areas of concern.

• Ensure coordination on strategic issues, systematic problems, and issue resolution.

• Develop appropriate performance metrics for project evaluation and acceptance.

• Analyze current business practices, processes, and procedures. Plan for future growth and capabilities and ensure the ability to effectively manage new endeavors in the realm of clinical trial management.

• Identify future business opportunities and collaborate on the development and implementation of best practices to align with the business objectives of Montefiore IT.

• Manage vendor relationships. Establish service agreements and contracts with vendors to guarantee product support, maintenance, and enhancements.

• Act as a point person for any escalated issues.



o Master's Degree in Computer Science or related information degree with  7 years of related experience; Clinical Informatics experience preferred. 

Experience & Skills Required

• Skills and Experience:

o Master's Degree in Computer Science or related information degree with  7 years of related experience; Clinical Informatics experience preferred. 

o Demonstrated experience in Project Management is required.

o Familiarity with technologies and systems utilized or supported by the team (SQL, Oracle, .net, data analytics, software development lifecycles etc.)

o Good understanding of data structures and algorithms

o Strong presentation skills for user training and demonstrations

o Excellent interpersonal and writing skills to communicate and document user interaction, requirements, design specifications, reports, and scope of work.

o Strong analytical skills to analyze, categorize and translate business/user requirements to functional requirements.



They offer flexible work schedules and hybrid remote work arrangements for our professional and administrative staff with supervisory approval. The incumbent for this position is eligible for consideration and applicants should inquire.

Other Information