Call Center Representative
- Job Level:
Works with our external sales team making outbound calls to prospective companies. During the outbound call, the call center agent sets appointments for the sales team to visit the prospective companies.
Air Filtration products for the HVAC industry
- Calls are made to business-to-business contacts only and no residential calling.
- Enters information into our customer relationship management system (CRM) updating the system with current contact information and phone call activity.
- Communicates and collaborates with the external sales team establishing effective strategies.
Experience & Skills Required
- Strong verbal communication
- Good listening skills
- Attention to detail
- Professionalism with internal and external staff
- Computer literate - Internet navigation, Outlook, Word and Excel