Job Description


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Call Center Representative

  • Ref: 308657
  • Type: Direct Hire
  • Location: Cincinnati, OH
  • Industry: HVAC
  • Job Level: Entry Level
  • Pay: Negotiable

Opportunity Description

Works with our external sales team making outbound calls to prospective companies. During the outbound call, the call center agent sets appointments for the sales team to visit the prospective companies.

Company Information

Air Filtration products for the HVAC industry

Job Duties

  • Calls are made to business-to-business contacts only and no residential calling.
  • Enters information into our customer relationship management system (CRM) updating the system with current contact information and phone call activity.
  • Communicates and collaborates with the external sales team establishing effective strategies.

Experience & Skills Required

  • Strong verbal communication
  • Good listening skills
  • Attention to detail
  • Professionalism with internal and external staff
  • Multi-tasking
  • Computer literate - Internet navigation, Outlook, Word and Excel