Job Description


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Service Technician

  • Ref: 282611
  • Type: Direct Hire
  • Location: East Hanover, NJ
  • Industry: Manufacturing Warehousing / Industrial Software
  • Job Level: Experienced Non-Manager
  • Pay: Negotiable

Opportunity Description

Our client, a leading supplier of machinery and services to the packaging industry, is currently seeking a Field Service Technician to join their team.

Job Duties

  • The position provides timely and efficient machine repair, installation, upgrade, and training services for customers as our front-line representative.
  • In order to strengthen our competitive position in the customer’s plant, the Field Service Technician is expected to provide valuable business updates to support new selling opportunities.
  • The Field Service Technician (FST) is the front-line representative and the backbone of an extensive support network of personnel and assets, worldwide.
  • This trusted advisor is the key customer representative, responsible for confirming, clarifying and meeting the customer’s expectations at every stage of contact and on every service project.
  • This FST provides repair, installation, troubleshooting, customer education and general support for machinery installed at customer facilities throughout North America.
  • The Field Service Technician possesses a strong background in the principals of basic mechanical and/or electrical systems. He/she thinks logically and enjoys solving problems with creativity, diligence, and achievement.
  • Just as important, the Field Service Technician is attentive to the after-service paperwork necessary to update technical specialists as well as establish proper billing, credits, and reimbursements for travel-related expenses.


Undergraduate degree or technical school graduate is preferred.

Experience & Skills Required

  • Minimum of 5 years of related technical experience, in a similar role, within the printing and converting equipment industry.
  • Candidates are required to have acceptable levels of mechanical and/or electrical operating machine experience
  • Computer literacy is highly valued
  • Repair of 3 phase motors, pumps and vacuums and ability to read schematic diagrams, motor control circuits and experience with PLC is highly preferred.